Brenda Johnson
Customer Care Representative

Brenda Johnson serves as Customer Care Representative at McGohan Brabender’s headquarters in Dayton, Ohio.

As Customer Care Representative, Brenda is dedicated to exceeding her client’s expectations and creating a memorable experience. Brenda serves as an advocate for clients and their employees. When questions/issues are not adequately addressed with insurance carriers, Brenda intervenes to provide answers, assistance and clarity. She provides her expertise in the areas of enrollment, claims, billing or benefit-related issues.

Brenda earned her bachelor's degree in health care management. She is also designated as a Certified Medical Assistant (CMA).  She has been an MB Family Member since 2005.