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2009 Learning Center Speakers
Lance Tyson, President and CEO, Dale Carnegie Training of Ohio®Lance Tyson, the President and CEO of Dale Carnegie Training of Ohio, ventured from Philadelphia to Cleveland and has sent Ohio Dale Carnegie revenues rocketing, placing Dale Carnegie of Ohio into the Top Ten franchises in the world. Tyson is a facilitator, trainer & conductor of over one hundred workshops annually in areas such as performance management, leadership, sales, sales management, customer service and team building. Tyson attended Penn State, and joined Dale Carnegie in 1995. In 1998 as Vice President of Sales for Dale Carnegie Philadelphia, he led and managed one of the top fi ve producing sales teams in Dale Carnegie worldwide. He took over the Dale Carnegie sponsorship in Cleveland in November 2002, and in 2003 he won the prestigious Chairman’s award from Dale Carnegie & Associates, Inc., after his landmark success with sales in his fi rst year in the Cleveland market. Tyson’s passion is the Sales Advantage Program. Being certifi ed as a Sales Instructor Tyson continuously strives to educate many companies & individuals with the sales process. Today he is a partner in Dale Carnegie of Ohio, managing the Dale Carnegie offi ces in Akron/Canton, Cleveland, Columbus, Dayton, and Cincinnati. The Ohio Dale Carnegie clients contributing to the success of Lance Tyson include STERIS Corporation, Diebold, Inc., Progressive Insurance, Henkel Consumer Adhesives, Thompson Hine and KeyBank. As for the success of his Dale Carnegie career, Tyson quotes Dale Carnegie: “If you consistently mix enthusiasm with achievement you can accomplish anything.” Tyson’s goal is to serve the business community by affecting professional behaviors and attitudes and sharpening selling skills to take the companies and/or individuals to the next level. Tyson lives in the Columbus area with his wife of 8 years, Lisa, and their three sons. Tyson is actively involved in the Columbus Hockey League and he volunteers regularly for his son’s school activities. Tyson is actively involved in his church, and also serves on the Cleveland City Year Board.
Ed Eppley, Dale Carnegie Training® Top-level selling and teaching performance is a regular event for Ed Eppley. A long-time Dale Carnegie instructor, Eppley added Training sales to his role in 1993. Representing the Columbus / Dayton areas, Mr. Eppley has been in the Top Ten Worldwide for Carnegie sales for the past ten years. The list of Carnegie client’s contributing to Eppley’s Worldwide ranking reads like a “Who’s Who” of business category leaders. Included are BMW Financial Services, UUNET, Applied Innovation, Morgan Stanley Dean Witter, Huntington Bank and EBS Assets to name a few. Eppley has been lauded for years by colleagues, clients and students alike as a skilled instructor. He represents the core values of Dale Carnegie Training - serving the business community by helping people in corporations sharpen interpersonal, leadership, communication and selling skills. Ultimately, he helps develop behavior-based solutions for each student that work in the real world resulting in improved professional performance. Eppley’s success is, in part, a by-product of his belief in Carnegie’s philosophy that people, “The Human Asset,” are the most powerful source of a corporate competitive advantage. Eppley, an Adjunct Professor at Wright State University and Guest Presenter at the University of Dayton, resides in London, Ohio with his wife and two children. He gives back to his community as Lector at Prince for Peace Lutheran Church and as a member of the Jonathan Alder High School Athletics Boosters.
Traci Tigue, Dale Carnegie Training of Ohio® Traci Tigue, a Regional Sales Director of Dale Carnegie Training of Ohio & Indiana, has been part of Dale Carnegie helping them place Dale Carnegie of Ohio into the Top Ten franchises in the world. Proud to be a Falcon from Bowling Green State University, Tigue became involved with Dale Carnegie Training of Ohio working her way up through the organization during multiple acquisitions proved that Tigue was a valuable asset to the team. She was promoted to the position of Regional Sales Director in early 2004. Under Tigue’s first year as Director, the Northeast Ohio Sales Team produced results that led to Dale Carnegie of Ohio and Indiana becoming the #2 franchise in the world. Tigue has been recognized for her Management and Sales numbers as a top performer worldwide, consecutively in 2006 and 2007. Robinson is a facilitator, trainer & conductor of areas such as performance management, leadership, sales, sales management, customer service and team building. Tigue, resides in Cleveland, Ohio with her husband. As for her career in Carnegie she says, “In a time where there is a lot of negativity, what a great feeling it is walking into work every day knowing that the lives that you touch that day will be made stronger, more positive and happier by what we offer. Dale Carnegie’s goal was to help people lead happier and fuller lives, and we help make that happen!”
Laura Nortz , Dale Carnegie Training of Ohio® Developing talent is the main focus for Laura Nortz. Laura began her Dale Carnegie career as a participant in the Sales Advantage program. At the time, she was working as a sales representative and saw first hand how Dale Carnegie training improved skills and behaviors to produce results. She moved into a sales management position before deciding to join Dale Carnegie Training full time. Laura was certified as a Dale Carnegie Course trainer in 1989 and subsequently has been certified as a multi course trainer focusing on identifying client needs and delivering training that improves the core competencies of individuals and helps organizations move closer to achieving their vision. Laura has worked with companies of all sizes including Ford, General Motors, Invacare, Henkel Consumer Adhesives, R.W. Beckett and BMW Financial Services. She consistently achieves high scores in customer satisfaction. As Director of Training and Development for Dale Carnegie Training of Ohio and Indiana, Nortz states, “we witness clients accomplish growth in their personal and professional life that has a direct impact on productivity.” Kevin Watts, Dale Carnegie Training of Ohio® After a 22 year broadcasting career, Kevin Watts joined Dale Carnegie of Ohio full-time in September of 2004. He is certified to instruct all of the core courses, as well as all seminars and workshops offered by Dale Carnegie. Kevin’s primary focus involves in-house projects, delivering customized training programs for a wide variety of companies and employees. Past and current projects include Progressive Insurance, Heinen’s, Intigral and the Cleveland Indians (Cleveland), Degussa and Prasco (Cincinnati), Nationwide Insurance and BMW (Columbus), McGohan-Bradender (Dayton), and others. Kevin chose Dale Carnegie as a new career path after taking his first course in 2002 and “taking my life to places I never thought were possible!” “Dale Carnegie builds confidence in people they often didn’t know they had. This lets them accomplish things in their personal and professional life they never thought possible. The Dale Carnegie Courses are among the best investments anyone can make in themselves or their employees. The material is practical and applicable for anyone at any age in any vocation,” says Watts. During his 22 years in broadcasting, Kevin worked first as a radio sports play-by-play announcer at night and on the weekends (high school and college football, basketball and baseball), while honing his sales skills during the day. His first sales management position came just 4 years into his career, and he worked as sales manager at WDOK Radio in Cleveland from 1991 to 2004, receiving a nomination for national radio “sales manager of the year” in 1999. Kevin also spent two years (1989-1991) selling radio advertising for Cleveland Indians Baseball and Cleveland Browns Football. Kevin and wife Lisa have been married for 27 years, and have two sons – Bryan, 24 and Eric, 20. They have called Westlake (a Cleveland suburb) home for the past 16 years. To contact Kevin Watts directly, phone 440-835-9433 (home office) or 440-781-7385 (cell). You can email him at Kevin_watts@dalecarnegie.com.
Robert T. Dunlevey, Senior Partner, Dunlevey, Mahan & Furry
Kristi Dinsmore, Senior Consultant Workforce Development & Corporate Services for Sinclair Community College Prior to joining Sinclair, Kristi was Vice President, Consulting Services for Right Management Consultants where she focused on leadership development, specifically coaching senior executives and high-potential talent. From 1999 through 2003, she was Director of the University of Dayton’s Center for Leadership & Executive Development where she created custom-designed development offerings for Fortune 1000 senior executives. She has experience working in the retail, consumer products and technology industries with both global and national companies. Kristi has worked extensively with such nationally known business thought leaders as Ram Charan, Jim Kouzes, Brad Smart and Robert Goldberg. Since joining Sinclair, she has focused on leveraging her corporate and leadership development experience to meet client management and consulting needs in the area of individual and organizational effectiveness. She is a qualified interpreter of numerous assessment instruments including the Chally selection, development and strengths assessments, the Myers-Briggs Type Indicator, Teleometrics’ Models of Management, The Birkman, the Life Styles Inventory and Organizational Culture Inventory (Human Synergistics), and various leading 360º appraisal processes including CCL’s “Benchmarks” 360° assessment. Kristi offers client companies her strengths in understanding key business issues and market conditions and developing solutions to address organizational effectiveness in a changing environment. Her business expertise is used to meet the unique and challenging needs of top executives as well as high-potential individuals whose organizations provide them with advice and support to improve performance and enhance career potential. Kristi’s background includes providing clients, particularly CEO’s and other senior leaders, with solutions in such areas as corporate strategy, corporate culture, organizational alignment, succession planning, talent selection, leadership development coaching, and change management. Her focus as an executive coach has been with senior leaders and “high potential” leaders, providing leadership development and targeted feedback to broaden leadership capabilities and address specific performance issues. Her focus is on aligning the individual’s strengths, motivators and behaviors to maximize their ability to provide value to the organization. Kristi holds a B.A. from Miami University and an MBA from Duke University’s Fuqua School of Business.
Prior to coaching and leadership development, Pete served 12 years as the President of Columbus Cello Poly Corporation, a $15 million flexible packaging printing company. Pete has over 20 years of teaching experience in management/leadership development and interpersonal communication skills and has served as a faculty member for Dale Carnegie & Associations and Franklin University. His work with nationally known leaders including Ram Charam, Stephen Covey and Laura Whitworth (a founder of “The Coaches Training Institute”) has further developed Pete’s passion for the field Pete holds a BA from The University of Kentucky and The Ohio State University College of Business, Executive Development Program. He also has the following certifications: Leadership Training for Managers, Crucial Conversation, and The Leader in You. Pete is also a graduate of the Coaches Training Institute Core Competencies Program and has received more than 120 hours of training. The Coaches Training Institute is an ICF Accredited Coach Training Program.
Paul Routh, Attorney with Weprin Folkerth & Routh LLC and specializes in healthcare benefits and ERISA Paul J. Routh graduated Pennsylvania State University with a degree in accounting, the University of Toledo College of Law (Order of the Coif) and New York University with a Masters of Taxation. Mr. Routh is both an attorney and Certified Public Accountant. Mr. Routh is a partner with the law firm of Weprin Folkerth & Routh LLC in Dayton, Ohio. Mike Suttman, Partner, McGohan Brabender Mike Suttman is Vice President and Shareholder of McGohan Brabender. He works out of McGohan Brabender’s headquarters in Dayton, Ohio.
Heather Bailey, Client Wellness Coordinator - McGohan Brabender Heather enjoys a unique position within McGohan Brabender, as it is her job to identify and address company-wide needs-- and then produce results! Since joining MB in 2004, she has laid the groundwork to establish MB’s Human Resources Department, created an internal performance- based bonus program, and formalized a Her most recent challenge has been to develop a wellness program that can be carried out to clients. Modeling the program after McGohan Brabender’s own successful CLIMB (Changing Lifestyles Inside McGohan Brabender) wellness program, she steers companies to harness employee volunteers to own and carry the message of “wellness” to their fellow employees. This product has been branded as “eMBrace Wellness,” a customized solution for clients of all sizes to use when establishing in-house wellness programs. In 2007, she was a workshop presenter at the state-wide Healthy Ohio conference and also became certified through WELCOA (Wellness Council of America). Heather brings 22 years of professional experience to McGohan Brabender. Before joining MB, Heather held the position of Vice President of Grants and Programs at The Dayton Foundation. Through this nonprofit work, she developed the skills to work with volunteer leadership who strive to bring good to the community. This skill serves her well as she pulls together volunteers to create cultures of wellness in their own companies. Heather is a graduate of Earlham College in Richmond, Indiana, where she earned two Bachelor’s degrees: a B.A. in Economics and a B.A. in Business Management. David Homan, Director of Client Services & Communications David serves as Director of Client Services and Communication for McGohan Brabender. In this role, he not only oversees the direction of the department—he also takes the lead on the research and development of new products and services for McGohan Brabender, and is passionate about staying on the cutting edge of technology. Other duties include coordinating the marketing, advertising, and community service initiatives for McGohan Brabender. David sits on the Product Advisory Board for Online Benefits.
Donald Mackos, President of McGohan Brabender Senior Solutions located in Dayton, Ohio.
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