Customer care isn’t a function of any single person or department at McGohan Brabender. It’s at the very heart of everything we do. It drives every decision we make. And every month, we share letters of appreciation at our employee meeting. It’s a regular reminder of why we’re in this business in the first place: to serve others.

Here’s a sampling of what people are saying about McGohan Brabender:

“I value our relationship and want you to know that Kara and Gretchen are two of the finest reps I have had. Thank you for everything you and your team do, it is very refreshing and offers me peace of mind knowing I have an amazing team at McGohan Brabender!” – Firm Administrator

“Thank you for recruiting, developing, motivating and retaining such a powerful team, they are definitely a strategic advantage for MB.” – President

“Justin and Nick do a fantastic job of explaining our options and giving different perspectives on them. They are very thorough and intentional in making sure we understand. I honestly couldn’t ask for a better team to work with!” – Senior VP of HR

“In the 9 months I’ve been with the company, the best thing I have delivered and accomplished so far is our relationship with McGohan Brabender!” – VP People & Culture

“I’ll defer to my colleagues but from my view, these numbers look really good, and we appreciate the additional savings you were able to negotiate! Our thanks to the entire MB team!” – Chief Financial Officer

“Courtney, thank you for sending the OE video. Carolyn, GREAT JOB! Wow, you’re a movie star 😊  It’s very well done – thank you so much for doing this. Huge green light and gold star on my end. This will make all the difference in the overall OE experience for our employees!” – Chief People Officer

“Thank you so much for following up with me. I was nearly giving up. On my way to work Bethany called me and they have the information they need and are working on updating my account. She was very professional and helpful. I am impressed. Once again, thank you!” – HR Director

“Our CEO & CFO are very happy with our options & the 9% – in fact very, very happy! So good job – it’s nice to start our relationship this way. While I always had faith, they remained skeptical until they had proof because they didn’t know you all.” – Vice President of Human Resources

“I just wanted to share a compliment that I received from an employee yesterday. She called to say that she had been working with someone from the advocate team and they were SO helpful. The advocate team members name is Kristin. Our employee sad that Kristin was persistent and made sure to give daily updates until the issue was resolved. This employee of ours is not particularly easy to please so it sounds like Kristin must be doing a great job!” – HR Administrative Assistant

“I wanted to give a shout out about Morgan. She has been so great to work with during the past few months! I was impressed with how well she presented material during the HSA staff meeting, and she was very warm/approachable but also knowledgeable and direct when answering questions. This was a super challenging renewal so all the support from the MB team is appreciated.” – Director of HR

Are you ready to see how customer care is at the heart of everything we do?
Contact us now!