Testimonials

Customer care isn’t a function of any single person or department at McGohan Brabender. It’s at the very heart of everything we do. It drives every decision we make. And every month, we share letters of appreciation at our employee meeting. It’s a regular reminder of why we’re in this business in the first place: to serve others.

Here’s a sampling of what people are saying about McGohan Brabender:

“Thanks to MB for all your help. You had the patience of saints and stayed late until the job was completed. You are my heroes!”


Plan Administrator

“Thank you for making this year very easy in just one of the many transitions we are making as a company. I am looking forward to further teamwork in the future.”


HR Manager

“MB has been absolutely amazing! You supported us and made our transition as smooth as possible, always quick to respond, even after hours, and doing it with positive attitude.”


Director of HR

“Thank you so much for all you did for us. I tell the story of our experience, and every person states, ‘That is a wonderful company.’ ”


Administrative Assistant

“I cannot ever remember working with an organization of people where everyone is so customer focused, responsive and great to work with every day.”


HR Director

“I have had various hurdles to jump in order to get my insurance in place, and you have been a godsend to me: prompt, courteous, thorough, professional and sincere.”


Plan Participant

“I have been in HR for 20 years, and you are by far the best brokers I have ever worked with, honestly.”
VP Human Resources

“What would I do without you looking out for me? It would have been nearly impossible for me to resolve this by myself. When (or if) I get to heaven, I will put in a good word for you!”


Plan Participant

“I was in an HR class that you hosted. The little touches that you all do make a big difference. Each person who walked by us in the hallway made us feel welcome. MB rocks!”


Office Manager

“Thanks for your diligence in providing us the best support for our needs. I am confident in your abilities and commitment.”


Business Owner

“This is getting old. I never compliment anyone or any organization more than I do the folks at McGohan Brabender -- it’s ruining my reputation!”


Chief Financial Officer

“Just in the last month, you helped us more than the last broker did in three years!”


Business Operations Officer

“Having you in my corner has reduced my stress level tremendously and given my employees the care they deserve. That’s the reason we continue to cherish our relationship with McGohan Brabender."


HR/Plan Administrator

“A huge shout-out for your assistance with a COBRA enrollment error that occurred on our end. You worked with our vendor and carriers to quickly resolve this issue and kept me in the loop!”


HR Director

“I wanted to thank for the excellent presentation in our open enrollment meeting. You were to the point, knowledgable and did a good job explaining a complicated topic.”


Treasurer

“I am always blown away by the customer service I get from you. You all are amazing.”


HR Director

Are you ready to see how customer care is at the heart of everything we do?
Contact us now!

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