Episode 029 | February 2, 2017

Side Affects Episode 29: Soft Skills Beat Hard Sell

In This Episode

Technical skills might open doors but soft skills will maintain relationships. Scott and Anne Marie talk about the value of soft skills — listening,  responding and recognizing nonverbal queues. Poor soft skills drive away customers and clients, while good skills pull them in. And soft skills, like technical skills, can be taught.

Don’t overlook this undervalued component.

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